APQP Program Manager

The focus of the Supplier Quality Management is shifting more and more towards prevention. The roll out of an APQP (advanced Product Quality Planning) program for all the important projects and with all important suppliers is a key enabler to achieve this. The program will be supported by local Supplier Quality Managers and a number of Philips Black Belts. The final objective of this role is to gain full implementation of APQP in all our projects, while all stakeholders are trained and motivated to deliver well

Role

As Program Manager APQP you will lead and support the APQP roll-out across Philips Consumer Lifestyle and its suppliers. In this highly visible role you’ll support Senior Leadership by developing and rolling out an APQP program, training key personnel both at Philips as well as suppliers in the use of APQP and support the execution of the APQP projects.

Moreover, you make sure the projects deliver the agreed business results on time and in full through identification, tracking and reporting. You’ll advocate the APQP approach and stimulate the sharing of achieved process improvements across Philips.

As future business leader you will also manage the project funnel process – ensuring all key projects with suppliers are supported by APQP.

To be successful in this both challenging and rewarding job, you will bring a BB certification, a Masters degree and strong analytical, numerical and statistical skills (like Six Sigma tools and techniques). You have extensive experience in the Automotive Industry and at least 5 years of work experience related to APQP implementation. Excellent project management skills and a proven ability to influence and work across various levels of management are also required.
• A self-starter with drive, determination, focus, and initiative;
• Inquisitive and explorative, open to new ideas;
• Market driven, staying aligned with the customer;
• A passionate and inspiring inclusive leader: developing people and building relationships;
• Market driven, staying aligned with your customers;
• A change agent, making a positive impact;
• Accountable for results.

The Successful Candidate will be measured against the following KPI’s:

• At least 80 Supplier Quality Managers across the world trained and well versed on APQP methods. Additionally 200 other relevant stakeholders need to be trained;
• At least 35 main suppliers trained in APQP;
• All A & B projects will be running APQP projects running with suppliers across the world;
• The initial Field Call Rate (or Predicted Field Call rate) of APQP supported projects is 30% lower than of the conventionally run projects;
• The Warranty Related Costs one year after introduction of the APQP projects is 30% lower than of the conventionally run project.

In Philips Consumer Lifestyle a large part of the goods supplied are sourced at or produced by third parties. Supplier Quality Management (SQM) in Consumer Lifestyle has the mission to ensure that the sourced products and services are meeting or exceeding consumer expectations, and thereby driving brand-value and reducing Costs of Non Quality.

Royal Philips Electronics of the Netherlands is a diversified Health and Well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of “sense and simplicity”.

Headquartered in the Netherlands, Philips employs approximately 128,000 employees in more than 60 countries worldwide. The company is a market leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as lifestyle products for personal well-being and pleasure with strong leadership positions in flat TV, male shaving and grooming, portable entertainment and oral healthcare.

Philips is organised into 3 companies: Philips Healthcare, Philips Lighting and Philips Consumer Lifestyle.

Guided by the brand promise of “sense and simplicity” and the consumer insights, Philips Consumer Lifestyle offers rich, new consumer experiences that meet consumers’ desire for relaxation and improving their state of mind. Philips also responds to the consumer's desire for wellness and pleasure by introducing products that meet the individual’s interests in terms of their body and appearance. Philips Consumer Lifestyle employs approximately 15,000 people worldwide.

http://www.philips.com/

Some Key Figures:

• Royal Philips Electronics is a publicly listed company in New York stock exchange (NYSE: PHG) and Euronext Amsterdam (AEX: PHI);
• In 2010, turnover was 25 billion Euros.

• This role reports directly into Sr. Director BPO Quality Assurance;
• The successful candidate will have 0 FTE direct reporting into them;
• The successful candidate will have a budget for travel and conducting training;
• This role requires 30 % - 50% travel per annum;
• Has a corporate grade of 70;
• In the year 2011 we have around 54 APQP programs running;
• The training package is partially developed but needs further development and fine tuning. A major effort will be required to really embed the program in our development community and to ensure sufficient level of skills at the users. Philips is trying to up skill all around 80 SQM Managers and additional 200 NPI and I&D managers to run APQP programs.

Career Progression

Philips can offer you great opportunities, challenging assignments and learning and development programs to accelerate your opportunities for personal and professional growth.

A typical next step in the career for the successful candidate who has delivered against the KPI’s for this role consistently will be to lead a sizeable operational quality activity after 3 years

Interview Process

The recruitment process for the APQP Program Manager is expected to take place as follows:

Stage 1: Pre-screening .

Stage 2: Face-to-Face interview with Paul van den Kerkhoff and Suresh Kumar Thangavel.

Stage 3: Face-to-Face interview with Cees Wesdorp.

The successful candidate will be offered within 14 days following completing of stage 3.

Martijn Kempen

+31 6 21 135 787
martijn.kempen@philipssearchn.com